—Check in time officially begins at 4pm. If you arrive before 4pm and the hotel does not have your room ready, the hotel can hold your bags.

—No one will be able to charge items to their rooms. They must pay with cash or credit card at time of purchase.

—The hotel will automatically place a $50 hold per night on your credit card (presented at the time of check-in) for incidentals. If you use a debit card it will appear as a charge but it will be released within 5–10 business days after the organization’s account has been closed.

—Because of the nature of our events, hotel housekeeping does not clean the guest rooms daily. To request for your room to be serviced, simply call housekeeping. Fresh towels/linens are always available by calling housekeeping on the hotel phone or visit the front desk.

—Please add the names of people sharing a room with you to your reservation for security and safety purposes.

—Room keys will only be given to the person(s) listed on the reservation.

—No smoking inside the hotel at all. Violators will be charged a non-refundable fee of $250.

—No pets allowed on premises. Service animals ok.

—If you are parking a vehicle, be sure to register the license plate immediately at check in to avoid receiving a non-refundable fine of $80 by the parking company. No exceptions! Instructions are located in the parking lot, hotel lobby, and at the front desk.

—Please plan to pick up your weekend pass wristbands at the welcome center on Thursday or Friday 12–8pm. Waiting to pick up wristbands at the door to the events will when mean longer wait times.

—When picking up your wristbands, please have the associated Humanitix QR code ready to scan and your state-issued photo ID. Please see the section in this guide about approved forms of identification.

—Check out time is 11am on the day of your departure.

—Please read the Attendee Code of Conduct on our website. In order for us to continue to use this hotel, all guests must follow it accordingly.

Parking is $10 per vehicle for all registered hotel guests. Please be sure to register your vehicle's license plate at check-in. Hotel guests (meaning your name is on the reservation) should follow the instructions for OVERNIGHT GUESTS by scanning the appropriate QR code on the signs posted in the parking lot, hotel lobby, and front desk.

Please follow instructions and seek help if in doubt because you will be charged a $80 parking fine, and Purple has no ability to have it dismissed.

The hotel utilizes a mobile-device payment system for parking, which allows parkers the convenience of paying for their parking on their phone. In order for you to receive the agreed upon discounted rate of $10, it is important that you follow the instructions below when you arrive at the property. Instructions are also posted on signs throughout the parking lot. Parking patrons should follow the instructions for DAILY VISITORS by scanning this QR code or Texting D4 to 214-624-6722.

You will receive a link to enter your name and license plate and then be able to pay your parking fees. On the payment screen there is a space to enter a validation code. The validation code is: ####

Follow instructions, and be sure that your departure date is 3 days out from arrival date and your departure time is at least 3pm. This will give you free in-and-out privileges while coming and going over the weekend!!! Please follow instructions and ask for help if you need it because violators will be charged a $80 parking fine. Enter validation code and press apply. It should show a “$10” dollar amount. Click pay now, and it will send you a receipt via email or text.

Restaurant times have been adjusted to follow our event schedule to make sure that everyone stays well nourished and hydrated over the weekend. The restaurant will begin serving breakfast starting at 4am, which is when the main nightly parties end and the afterhours at the hotel begins, and will run until shortly after the conclusion of the afterhours so we encourage attendees to eat after the afterhours is done.

Evenings between 6pm and 10pm (the only nightly downtime from events) the hotel restaurant will have extra staff on hand to expedite the dining process, and the hotel’s 24-hour convenience store will be fully stocked with a variety of grab-and-go meal options and snacks including salads, sandwiches, and other great items perfect for a long night of dancing.

During the pool parties, the restaurant will be open and there will be additional food service prepared outside complete with grill cooked hamburgers, chicken sandwiches, grilled chicken salad, chicken caesar wrap, and more.

The hotel has begun limited room service (“knock and drop”) and those details will be available upon check in.

At any time of day or night, there will be good food options for you. So please, eat.